How Tipalti's Legal Team Expands Global Reach with AI

How Tipalti's Legal Team Expands Global Reach with AI

Tipalti operates across dozens of global markets, helping companies automate payments and stay compliant with complex local regulations. Its lean legal team supports that expansion while managing corporate governance, employment, and litigation worldwide. For Joys Choi, efficiency is essential. GC AI has become her daily research partner and a catalyst for global agility.

Customer Snapshot

• Company: Tipalti
• Industry: Fintech (Payments Automation & Accounts Payable)
• Use case: International research, regulatory analysis, governance and employment matters, document drafting
• Result: 609 hours saved year-to-date (25 working days); faster research and decision-making across jurisdictions; reduced outside counsel spend
• Functionality: Legal research and analytics, Word plug-in, summarization, risk assessment

The Challenge: Staying Accurate Across Global Jurisdictions

Joys manages legal operations spanning every region where Tipalti does business. Each new country introduces unfamiliar laws and compliance rules, ranging from labor regulations to lien releases. Keeping pace required fast, reliable answers without costly outside counsel.

“I manage all corporate transactions, corporate governance, employment, and litigation globally for Tipalti. GC AI has allowed me to very quickly come up to speed on jurisdictions that I'm not familiar with.”

She uses it to translate and verify foreign regulations in minutes.

“Instead of spending hours translating Colombian labor law, I ask GC AI questions and it provides me with links and summaries in English. Then I cross-reference to confirm, and it doesn't hallucinate.”

The Solution: AI as a Global Co-Pilot

GC AI helps Joys handle corporate, employment, and governance issues across markets with precision and speed. It acts as both a research engine and a drafting assistant, surfacing key risks, legal reasoning, and citations that keep her confident in new jurisdictions.

“It's been a game changer for broadening my skill set globally, like understanding lien releases in the UK or adapting to new jurisdictions we've entered.”

She also relies on the Word integration to synthesize ideas when writing and to stay focused within her workflow.

“It helps me articulate concepts cleanly, and because it's embedded, I don't have to waste time copy-pasting into GC AI and back.”

The Results: Efficiency and Bandwidth Restored

For Joys, the impact is measurable.

“It's made me incredibly more efficient. Year to date, I've saved 609 hours, the equivalent of 76 full working days.”

The time saved lets her and her team focus on proactive, high-value initiatives instead of constant triage.

“Before GC AI, no one even asked about my bandwidth because it was always red. Now I'm yellow more often, and trying to get to green.”

With faster research and stronger outputs, she can prepare for complex transactions and acquisitions ahead of schedule rather than reacting under pressure.

The Proof: Replacing Outside Counsel at Scale

A major benefits research project clearly showed the difference.

“We needed to evaluate whether to modify an employee benefit, and outside counsel quoted a substantial fee to conduct the analysis. Instead, I used GC AI to create a detailed, jurisdiction-by-jurisdiction breakdown in just three business days, saving time while producing comprehensive, accurate data that allowed me to confidently recommend the best course of action to the business.”

The Outcome: A Smarter Legal Function

GC AI has fundamentally changed how Joys and her team operate. With a small global legal department, she can handle more work, across more jurisdictions, without compromising accuracy or quality. The platform expands her capacity while sharpening her expertise, allowing her to take on previously outsourced work and deepen her knowledge in the process.

“I've become better versed in topics I otherwise would have pushed to interns or outside counsel. Doing it myself, refining it, and seeing the reasoning makes me sharper as a lawyer.”

It has also balanced her natural perfectionism with the speed the business demands. GC AI helps her move quickly while maintaining high standards, a combination that enables her to run lean without feeling stretched thin. For Joys, the outcome is clear: GC AI empowers lean teams to run corporate legal with greater confidence and a broader global reach.

“Because of GC AI, I can run corporate legal with a lean team. Honestly, without it, I'd probably need two more attorneys right now just to keep up.”